Protection Policy For Buying & Selling Online
Integrate order safeguards, warranties, and return procedures into an efficient solution at a very low cost. With secure payments, buy and sell anything safely without the risk of chargebacks.
How it Works
Shop with a peace of mind.
Buy with assurance and sell with confidence. Our streamlined process offers three simple steps for agreement, protection, and resolution. Enjoy comprehensive coverage for lost/stolen/damaged items in real-time. Rest assure that your experience with us will be backed by our dedicated support team to resolve any issue promptly.
Protection Steps 1-3
- Buyer & Seller initial agreement
- Get order protection for item or product
- File a claim to resolve any issues
Electronics Protection
Facilitates the seamless transactions for high-end electronics, including custom-built PC rigs, professional audio systems, and everything in between like cutting-edge gadgets to smaller essentials.
Vehicles Protection
When purchasing unique assets, such as vintage vehicles, pre-owned watercraft, or specialized engines, we provide comprehensive support throughout the transaction process. Our staff is always available.
Clothing Protection
Buying or selling high-end fashion items or luxury jewelry online comes with unique risks. That's why we've developed a secure and transparent process that safeguards both buyers and sellers.
Domain Protection
Choose a dominant payment protection method when buying and selling high-value domains, with transactions including mercari.com, tinder.com, tiktok.com, youtube.com, onlyfans.com, and many others.
Merchandise Protection
Buy, sell, or trade with confidence across the globe with our comprehensive protection plan, safeguarding high-stakes transactions involving electronics, collectibles, fashion items, and more.
Milestone Protection
For seamless payment processes, trust our secure release system. Funds are made available only when the transaction meets your satisfaction standards, ensuring complete peace of mind for buyers and sellers alike.
Why choose us?
Our business gives you the confidence to take smart risks when buying or selling online; the kind that’ll make you want to complete any online transaction. So whether you’re the buyer just seeking protection or seller looking for confidence to sell online, we will help get you there.
How does Purchase Protection Work?
Purchase Protection is offered to eligible GeicoSheild members or when customers inform GeicoSheild that they are paying for a product or service prior to making payment. In case of any issues, GeicoSheild will investigate the eligible purchase, work with the seller to rectify the problem, or even provide reimbursement for what was paid along with original shipping costs.
When could Purchase Protection provide assistance?
If you receive something that’s different from what you bought, an item was damaged in shipping, parts are missing, or your purchase never arrives, Purchase Protection could apply.
How does Purchase Protection help buyers and sellers?
Purchase Protection helps guard you from losing money due to unauthorized transactions or claims that the buyer never received their purchase. If the sale meets our requirements, and you can provide proof that an order has been fulfilled, GeicoSheild will help prevent chargebacks from impacting your business.
Which types of transactions might be eligible under Purchase Protection?
Eligible examples
- You bought a book, but received a DVD
- You put a deposit down for a photography session, but the photographer doesn’t show up
- You purchased an item described as authentic, but received a knockoff
- You purchase an item from a marketplace and it stopped working right after your confirmed meetup with the seller
- The item you bought is missing major parts that the seller didn’t report
- You purchased three items but only received two
- The item was damaged during shipping
Ineligible examples
- Payments not tagged as goods and services
- Donations, including payments on crowdfunding platforms
- Real estate, including residential property
- Financial products or investments of any kind
- Gambling, gaming and/or any other activity with an entry fee and a prize
As a seller, how do I extend the benefit of Purchase Protection to my customers?
To offer Purchase Protection, create and use a GeicoSheild business profile for your sales transactions. Purchase Protection will be available for sellers after business account creation.
As a seller you can tell your customers that your item has buyer protection.
Where do I go if I have more questions?
Contact support via: support@geicosheild.com
